Home / How it works

How it works

No in-home estimate, no waiting a week for a number, no surprise charges on loading day.

1

Send the request

Where you're moving from and to, roughly when, and what kind of place it is. Two minutes.

2

Show us the stuff

Photos or a video walkthrough of every room — plus garage, attic, closets and outside.

3

Get a firm quote

We confirm your date and send a price, normally within one business day.

4

Track it through

Follow status from pickup to delivery in your portal and message us there.

A ZHauler mover carrying a shrink-wrapped antique display cabinet

What your photos actually tell us

Room size, furniture bulk, how many pieces need padding or disassembly, whether anything needs two people or a crate. That's what sets the truck space and the crew — and it's the same thing an estimator would write on a clipboard, just faster.

It's also why the closets and the garage matter. What we can't see, we can't price, and that's where surprise charges come from on moving day.

Why we ask for photos instead of visiting

An interstate quote is only as good as the inventory behind it. The traditional approach is to send someone to your home, walk around with a clipboard, and follow up days later. It works, but it is slow, it needs you home at a fixed time, and it is why most people wait a week to find out what their move costs.

Photos give us the same information faster. You walk your own home with the camera you already carry, we size the shipment from what is actually there, and you get a number the next day. The one thing it requires is that you show us everything — the estimate is only honest if the inventory is complete.

What makes a good walkthrough

Go room by room and keep the camera moving slowly. Open closet doors. Get the garage, the attic, the basement, the shed and anything on a patio or balcony. Narrate as you go if you are filming — "this is going, that is not" saves us asking. If you are unsure whether something counts, include it.

What happens after you accept

We lock in the crew and truck for your confirmed date and give you a delivery window. On a long haul your shipment usually shares truck space with others heading the same direction, which is what keeps the cost down and why delivery is a window rather than a single promised hour. Your portal shows where things stand throughout, and anything you message there reaches the people actually handling your move.

What could change the price

Very little, if the photos were complete. The usual causes are items that were never shown, access that turns out to be harder than described — a long carry, a truck that cannot get close, an elevator that was not booked — or a change of date. All three are avoidable, and all three are why the request form asks about floors, elevators and access in the first place.

Ready when you are

Start the request and upload whatever you have — you can always add more later.

Get my quote